Thanks to your support, we have been receiving many requests for bike builds and repairs. As mentioned in our recent blog post, it is no exaggeration to say that this is a seasonal specialty of Circles during the rainy season, and we have decided to suspend all new intake for overhauls until August 21st.
Furthermore, with the number of infections in Aichi Prefecture exceeding 50 for five consecutive days, the situation remains unpredictable. As such, we have decided to adjust our store operations once again.
Starting tomorrow, July 27th, the store will return to an appointment-only basis.
Additionally, we will suspend our early morning general bike repair service (which began at 7:00 AM) and return to our standard business hours starting at 10:00 AM.
Regarding the appointment system, it will function the same as it did during the state of emergency. Please book your visit via our online reservation system. We also welcome you to utilize our online consultations via Zoom or Skype.
This decision was made with the safety of our valued customers and staff in mind, and to ensure we continue to provide the best possible service to those who visit. We hope for your understanding as we continue to contribute to society as a bicycle shop while maintaining these current measures.
If you know what products you would like to purchase, please consider using our online shop. For those located within Nagoya city limits, same-day delivery via bicycle by Daisy Messenger is also available.
Of course, depending on the situation, further adjustments may be required in the future. For now, we will continue to operate as described while remaining mindful of virus prevention measures. We appreciate your continued cooperation.
Book your appointment online
here.
Entry to the store is generally limited to those with appointments. Upon entry, the use of hand sanitizer at the door and the wearing of a mask are mandatory.
Please note that we will continue to accept general bike repairs on-site as before. Due to the high daily volume of repairs, please be aware that we will need to keep your bike and arrange for pick-up at a later date.
Additionally, our online shop remains open 24/7, so please feel free to use it if you are only looking to shop. We are happy to answer any product-related questions via email.
※ Regarding email replies: We are receiving a high volume of inquiries and are responding in the order they are received. Please be aware that it may take 2-3 days for us to get back to you.
※ Additionally, with the increase in email inquiries, we are seeing issues such as typos in email addresses and delivery failures to carrier email addresses. If you do not receive a reply, we recommend double-checking the email you sent or using a different email provider instead of a carrier-specific address.