Shipping Policy

Shipping within Japan

Shipping is free on orders of ¥10,000 or more (tax included). Orders under ¥10,000 are charged a flat ¥800 (tax included) anywhere in Japan.

Complete bikes, framesets, wheels and kids' bikes are charged the rates below regardless of the order total.

Standard items	¥800 Free on orders of ¥10,000 or more (tax included)
Complete bikes	¥9,900 Okinawa: ¥20,000
Framesets	¥5,500 Okinawa: ¥9,900
Custom and stock wheels	¥2,000 Okinawa: ¥4,000
OMNIUM complete bikes	¥30,000 Hokkaido: ¥35,000, Okinawa: ¥50,000
OMNIUM framesets	¥9,900 Okinawa: ¥22,000
Kids' bikes	¥5,500

All prices include tax.
The ¥10,000 threshold is based on the total of your order excluding items with their own shipping rate, such as complete bikes, framesets, wheels and kids' bikes.
If your order includes items with their own shipping rate, the shipping charge is the sum of each rate.
Delivery to remote islands may incur an additional charge.

Orders are dispatched within 1–2 business days of the order (or payment). Orders placed by 10:00 JST are dispatched the same day, except for orders that need work on the item, during sales and on days we are closed.
We dispatch every day, Monday to Sunday, except on irregular closing days.
Bicycle messenger delivery is available within Nagoya City only (not for complete bikes or framesets).
Dispatch may be delayed depending on credit card processing. To request a delivery date and time, write it in the order notes in your cart.
Items are shipped by Circles.
For damage or loss in transit, please contact the carrier.

We give each bike a final check after your order before shipping it. This can take 1–2 weeks.
Some parts are removed for packing. We strongly recommend having a local bike shop assemble the bike.
We will email you with the delivery schedule and other details.
As our bikes are also sold in store, an item may occasionally sell out before your order is confirmed. We appreciate your understanding.

We will email you with the delivery schedule and other details.
Facing and tapping of framesets bought from us is free of charge. We will contact you after your purchase.
We can also fit a headset or bottom bracket for a labor charge. Feel free to ask.

Our mechanics give each wheel a final check before shipping, so please allow about 3 business days for dispatch.

Shipping is calculated at checkout based on the items you buy and the destination.
As a rule, complete bikes cannot be shipped outside Japan.
Customs duties, import taxes and other charges in the destination country are paid by the recipient.