Circles Point Information and Terms of Use
What are Circles Points?
Whether you shop at a Circles store or through our web shop, you earn 1 point for every ¥300 spent.
You can redeem your points for discount coupons and special reward items. Coupons are valid for one year from the date of redemption.
Examples of Circles Point rewards
- 10 points → ¥100 OFF coupon
- 500 points → ¥5,000 OFF coupon
- 1,000 points → ¥10,000 OFF coupon
- 3,000 points → ¥30,000 OFF coupon
For the latest reward details, open the Circles Points tab at the bottom right of the web shop.
How do I earn Circles Points?
To earn Circles Points, you first need to create an account on the web shop.
If you have an email address, we can also register your account in store.
If you already have an account, log in before shopping online and your points will be added automatically. When shopping in store, please tell us the email address or name registered to your account at checkout.
You can also earn points through birthday rewards and referrals. Open the Circles Points tab at the bottom right of the web shop and select Ways to Earn Points for details.
How to use your points
- When you have enough points, redeem them for a reward.
- After you press the redeem button, a coupon code will be issued.
- Enter the coupon code at checkout when making your purchase.
- For item rewards, choose your reward item from this collection, add it to your cart, and enter the reward coupon code.
- Confirm that the discount has been applied, then complete your purchase.
For illustrated instructions, see How to Use Circles Points.
Circles Points Terms of Use
Point expiration
Circles Points do not expire. However, coupons issued when points are redeemed for rewards are valid for one year.
Cannot be combined with other discounts or redeemed for cash
Circles Points cannot be combined with other Circles discounts, and points may not be earned or used on certain sale items. If the value of a coupon exceeds the price of the item, the difference cannot be paid out in cash.
If an order is canceled
If an order is fully refunded, all points earned from that order will also be canceled.
Orders placed with discount coupons
If you cancel an item purchased with a discount coupon for personal reasons, the coupon will not be reissued or returned.
Item rewards
Reward items are subject to change without notice and cannot be canceled for personal reasons. Size or color exchanges are available only when replacement stock is available, and the customer is responsible for shipping costs.
Changes to the Circles Points program
Circles determines the operating rules of the points program and may change the earning rate, reward contents, or discontinue the program.
System-related disclaimer
The Circles Points program uses the Marsello platform. Circles cannot compensate for losses caused by system failures or other technical issues.
If you have any questions about Circles Points, please contact Circles.