CIRCLES / CIRCLES TAILORED
Store visit reservation
To ensure a smoother and more precise service when visiting Circles, we kindly ask that you make an appointment.
Please select the relevant category for the store you plan to visit and book your preferred time.
(You are welcome to visit without an appointment, but please note that customers with reservations will be prioritized during busy times. Additionally, appointments are not required for city bike repairs.)
CIRCLES
Circles NAGOYA
Circles Nagoya (Chiyoda)
4-14-20 Chiyoda, Naka-ku, Nagoya-shi, Aichi 460-0012
10:00 – 19:00 / Closed Wednesdays and Thursdays
CIRCLES
Circles TAILORED
Circles Tailored (Kanayama)
3-13-28 Kanayama, Naka-ku, Nagoya-shi, Aichi 460-0022
10:00 – 19:00 / Closed Wednesdays and Thursdays
No appointment needed for most visits / Reservations recommended for visits requiring in-depth discussion
Consultations for new bike purchases, vehicle pickups, and overhauls. For these three requirements that necessitate thorough communication, we kindly ask that you make an appointment. (Appointments are generally not required for repairs of city bikes/mamachari.)
Regardless of the price of the bike, our staff is fully committed to engaging with you so that you can choose an item for your daily life or hobbies with care, understanding, and satisfaction, ensuring a positive experience for you.
What to expect during your appointment
The three items requiring an appointment involve consultations or guidance that take time. We will proceed with the following discussions for each:
New Bike Purchase Consultation (1–2 hours)
- Hearing your requests
- Checking stock availability
- Body measurements
- Selecting parts
- Confirming work schedule
- Proposals from Circles
Maintenance / Overhaul (30 minutes–1 hour)
- Inspection of your bike
- Work estimates
- Checking stock for replacement parts
- Confirming work schedule
- Proposals from Circles
Bike Pickup (30 minutes–1 hour)
- Inspection of the bike
- Final fine-tuning, such as saddle height
- Explanation of usage and maintenance
- Test ride
- Purchase of accessories like locks and lights, and payment of the balance
Parts Purchase / Customization Consultation (30 minutes–1 hour)
- For those who want to hear detailed explanations before purchasing
While the details differ for each customer, the sessions generally follow the points above. You are welcome to book an appointment just for consultation (without making a purchase), so please feel free to reach out.
Appointments are for consultation time, not for work time
An appointment is for your consultation time. For tasks involving actual work, unless it is a repair or task that can be completed on the spot, you will either need to leave your bike with us or take it home until the work date is confirmed.