We've had a streak of warm days this weekend, and it really feels like spring is finally on its way. However, it looks like temperatures will drop sharply by the middle of this week, taking us right back to winter. It is truly the season of "three cold days followed by four warm ones." Even so, when riding a bike, I feel the progress of the seasons more directly, little by little, in these recent days.
To get right to it, I have two operational announcements to make.
First, our WEB SHOP will be temporarily closed starting at midnight tonight (the 15th) to carry out work to comply with the mandatory total price display policy starting in April ahead of schedule. We plan to reopen by around 10:00 AM the next morning.
And secondly, tomorrow, February 16th (Tuesday), due to a staff social gathering, we will be open only from 10:00 AM to 5:00 PM.
We apologize for any inconvenience this may cause and appreciate your understanding.
The store will continue to operate by appointment only, with shortened business hours from 7:00 AM to 7:00 PM.
Following the continued state of emergency, the store will remain by appointment only.
To protect the health of our valued customers, staff, and families, we kindly ask that customers wishing to visit please book an appointment via our online booking page. We are committed to maintaining a safe environment by continuously focusing on ventilation and disinfection, so you can visit and consult with us with peace of mind. Our entire staff is working to explore new ways of providing service and curating an attractive product selection so that we can offer our "best" under the current circumstances. We appreciate your continued cooperation.
*Essential repairs for daily-use bicycles, such as "mamachari" (city bikes), are still being accepted at the pit as usual. While we aim to complete repairs on the same day whenever possible, please be aware that with the rapid increase in bicycle usage for commuting to work and school, we may need to keep your bike for a longer period. (We accept repairs starting at 7:00 AM every day, so please feel free to take advantage of this.)
Book your appointment online
here.
In addition, we have shortened our business hours.
Business hours are now 7:00 AM – 7:00 PM. (7:00 AM – 10:00 AM is for repairs only.)
We have moved our closing time up by one hour from 8:00 PM to 7:00 PM. Please keep this in mind when making your reservations.
Also, please note that when visiting the store (including for repair drop-offs), you will still be required to sanitize your hands at the entrance, have your temperature checked, and wear a mask.
For online consultations via ZOOM and other platforms, click
here.
We will also continue to offer ZOOM consultations for those who have difficulty visiting the store in person, so please feel free to use this service.
Please make use of our WEB SHOP as well.
If you already know which products you want, please make use of our web shop. We've seen a remarkable increase in the number of customers using our web shop since last year. Our e-commerce team will continue to work hard to meet your needs and provide the best service, while striving to avoid stock discrepancies or shipping errors.
Additionally, for those living within Nagoya City, Daisy Messenger can provide same-day delivery by bicycle, so residents of Nagoya City are encouraged to take advantage of this service.
Our web shop is open year-round (except for the New Year's holidays), so please use it for all your shopping needs. We are happy to answer any questions about our products via email.
※ Regarding email replies: We are receiving a large volume of inquiries and are responding to them in the order they were received. Please note that it may take 2-3 days for us to get back to you.
※ Furthermore, with the increase in email inquiries, we are encountering many issues such as incorrect email addresses or emails not reaching carrier-specific addresses. If you do not receive a reply, we recommend double-checking the email you sent or contacting us from a non-carrier email address.