Notice of Reduced Business Hours Due to Implementation of Quasi-Emergency Measures
Weekday business hours: 10:00 AM – 7:00 PM
As the spread of COVID-19 began to settle and the State of Emergency was lifted, we had resumed our normal weekday hours of 10:00 AM to 8:00 PM (excluding holidays) since mid-March. However, due to the Quasi-Emergency Measures taking effect tomorrow, we will be changing our weekday business hours to 10:00 AM – 7:00 PM.
While we understand that coexisting with COVID-19 will become a normal part of life in our society, we have made this decision to help ensure that our staff, their families, our customers, and many others connected to us can lead as healthy a life as possible.
We apologize for the inconvenience this may cause to customers who were planning to visit us, and we appreciate your understanding.
Continuing Appointment-Prioritized Service
Please book an appointment for a focused shopping experience.
You can register via Online Booking.
Regarding customer service during your visit, we prioritize those who have booked an appointment. This offers significant benefits to both our staff and everyone who visits us.
If you are looking to shop with purpose, setting aside time for a one-on-one consultation is essential for discussing your needs, sharing information, and engaging in deeper conversations. You won't have to worry about staff being unavailable to talk. While there is a time limit, that slot belongs exclusively to you, allowing us to speak with you thoroughly.
Additionally, if you are looking for specific items, letting us know in advance allows us to secure those products for you. If an item is out of stock, it also allows us to contact you beforehand or suggest alternatives.
If you have a clear purpose for your visit, we highly recommend that you book an appointment before coming to the shop.
For those unable to visit, please use our Online Consultation via ZOOM
Furthermore, we will continue to provide ZOOM customer service for those who are unable to visit the shop, so please feel free to utilize this service.
Request for Disinfection and Mask Wearing upon Entry
As always, to prevent the spread of COVID-19, masks and disinfection at the entrance are mandatory upon entering the store. Please understand that if the number of customers in the store becomes too high, we may have to decline your entry.
Recommendation for Using Our Web Shop
If you have already decided on the items you wish to purchase, please use our Web Shop. Many customers have been using our online store since last year, and the growth has been remarkable. Our EC team is working together to meet everyone's needs, striving to prevent inventory discrepancies and shipping errors to provide the best possible service.
Also, for those living within Nagoya city, Daisy Messenger can provide same-day delivery by bicycle, so please make use of this service if you live in the area.
Our Web Shop is open 365 days a year (excluding year-end and New Year holidays), so please use it for simple purchases. We are happy to answer any questions about our products via email.
※ Please note that due to a high volume of inquiries, it may take 2–3 days for us to reply to your email as we process them in the order they were received.
※ Additionally, with the increase in email inquiries, we have encountered many issues such as incorrect email addresses or messages not reaching mobile carrier email accounts. If you do not receive a reply, we recommend double-checking the address you sent from or switching from a carrier email address to a main email service.