As the long Golden Week holidays come to a close and Nagoya enters the season of Rikka (the start of summer), the days are steadily beginning to feel hotter.
Just as the calendar flows, there is a flow to the world of cycling. Whether it’s the electric components from SRAM that were unveiled last month or the gravel components from Shimano announced just this morning, the world is constantly changing to satisfy our evolving interests.
Circles is also riding this current of worldly change that we must adapt to, and today there is an important matter regarding this that we must inform you of.
《Important Announcement from our WEB SHOP》
Thank you for your continued support of our WEB SHOP. Due to the recent labor shortages in the logistics industry and rising nationwide shipping costs caused by an increase in total deliveries, we have been striving to maintain our current service levels while absorbing costs internally to avoid placing a burden on our customers. However, the current situation has made this extremely difficult. We regret to inform you that we have decided to revise a portion of our shipping rates. We kindly ask for your understanding in this matter.
【New pricing effective: From Monday, May 13, 2019】
Free shipping on purchases of ¥8,000 (excluding tax)
↓
Free shipping on purchases of ¥10,000 (excluding tax)
*Limited to shipping within Japan.
For purchases under ¥10,000 (excluding tax),
shipping remains a flat rate of ¥756 nationwide as before.
*Some exclusions apply, such as completed bicycles and frames.
The WEB SHOP team continues to work hard every day to improve our services so that we can deliver products to you as quickly as possible. Please note that courier service is also available if you are within Nagoya city limits, and we look forward to your continued support of the Circles WEB SHOP.
Circles Points have launched!
However, rather than just apologizing for the shipping rate revision, I wanted to find a way to give back with something fun. I jumped with joy thinking, "That's it! It’s finally time to introduce that plan I've been keeping on the back burner!"
It is a system that everyone has experienced before when grabbing a delicious lunch or enjoying a great shopping trip—a point-earning system.
We are launching 【Circles Points】 starting today!
What’s Circles points?
Whether you shop at the Circles store or on our WEB SHOP, you will receive 1 point for every 300 yen spent.
Once you have collected these points, you can use them as a 100-yen OFF coupon for every 10 points.
(*Please note that redeemed coupons are valid for one year.)
【Examples of using Circles Points】
10 points → 100 yen OFF coupon
500 points → 5,000 yen OFF coupon
1,000 points → 10,000 yen OFF coupon
To collect Circles Points, you first need to create an account on our WEB SHOP.
If you have an email address, you can also register for an account at our physical store.
For those who already have an account, simply log in to your account when shopping on our WEB SHOP and your points will be automatically accumulated, so don't forget to log in!
Furthermore, beyond coupons, once you collect 20 points, you can also exchange them for a Circles Safety Ride Cap!
We are also working hard to prepare exclusive original goods that can only be obtained through Circles Points to make our rewards even more enjoyable, so please stay tuned for those.
Circles Points have actually already started
Lastly, to express our deepest gratitude to everyone—including those living far away—who keeps an eye on the ever-changing status of Circles and who created accounts and shopped at our WEB SHOP even during the testing phase of this point system, we have already granted you Circles Points based on your WEB SHOP purchases made on or after April 25th.
Please check the green Circles Points tab at the bottom right!
Including this new point system, we will continue to strive to build an environment that improves your cycling life, and we look forward to your continued support of Circles.
The Circles Team